Red and Pink products at an affordable price. GIVE US A CALL 321-693-7968 Bookmark This Page   Send page to a friend:   Security: Red Hat Mart Inc Frequently Asked Questions Red Hat Mart Inc. uses SSL Technology to make sure that every transaction on your credit card and your personal information is encrypted by the best software technology available today. At Red Hat Mart your security comes first!   If you feel more comfortable ordering by phone please do so at 321-693-7968 Which Methods of payment do we accept? Visa, Master Card and Discover Check or Money Order (When a personal check is used the merchandise will be shipped after the check has cleared our bank, usually within 5 business days). Our Guarantee: At Red Hat Mart we stand behind our merchandise 100%. If you are not completely satisfied with your purchase, you are welcome to exchange it or receive a refund within 14 days of your purchase. All items must be returned in their original package.   Sales Tax? Red Hat Mart Inc. is based in Florida. Within Florida we are required to charge the sales tax rate for the county in which you live. All other states are exempt from tax being added to your purchase.   Which carrier do you use to ship? We ship via priority mail through the United States Postal Service.       What is your news letter about? To keep you up to date on our latest products and specials, we send out an e-mail newsletter that allows you to view our new products. At Red Hat Mart we send out special promotion codes providing you with discounts on our quality fashions.   Is my information sold to other companies? Red Hat Mart Inc. does not and will not sell, or share your personal information with any other companies, individuals or other parties.   When will my credit card be charged? Your credit card is charged for product and shipping at the time the order is placed on the internet.   What happens to my order if one of the items is not in stock? You will be notified by email that we are currently out of stock on that item and be asked if you wish to have the rest of the order shipped to you. You will not be charged for the missing item.   Return Policy: All returns require an RMA # prior to the return of your product. Please call one of our sales rep’s at 321-693-7968 to receive your RMA# All items must be returned in it’s original packaging. Red Hat Mart does not pay for return shipping unless we shipped you the wrong item. We do not give credit or refund for used merchandise. Please note that all credit card order returns will be refunded to the credit card that was used for the original purchase. (Please allow 1-2 billing cycles for the credit to appear on your statement). All returns are to be shipped to: Red Hat Mart Inc. 1216 S. Park Ave. Titusville, Florida 32780 Returns must be received at Red Hat Mart within 14 business days of the date that we shipped to you. To place orders by phone call 321-693-7968 or email us at sales@redhatmart.com [Home] [Why Us] [Contact Us] [Order Info] Red Hat Mart Inc. is not affiliated with the Red Hat Society. But our owner is a Pink Hat Lady and proud member of this great society of ladies.